Frequently Asked Questions
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Our bags are crafted from premium materials including genuine leather, vegan leather, canvas, and high-quality synthetic fabrics. Each product page specifies the exact materials used, ensuring you know exactly what you're purchasing.
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To maintain your leather bag's beauty, avoid exposure to direct sunlight and moisture. Clean with a soft, dry cloth regularly. For deeper cleaning, use a leather-specific cleaner. Store in a dust bag when not in use and stuff with tissue paper to maintain shape.
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We offer a 30-day return and exchange policy. Items must be unused, in original condition with all tags attached. Simply contact our customer service team to initiate a return. Refunds are processed within 5-7 business days after we receive your return.
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Standard shipping takes 5-7 business days within India. Express shipping is available for 2-3 business days delivery. International orders typically arrive within 10-15 business days. You'll receive a tracking number once your order ships.
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Yes! We offer complimentary gift wrapping on all orders. Simply select the gift wrapping option at checkout and add a personalized message. Your bag will arrive beautifully packaged and ready to gift.
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Absolutely! We guarantee 100% authentic products. All our bags come with authenticity certificates and original packaging. We work directly with authorized distributors and manufacturers to ensure genuine quality.
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We accept all major credit and debit cards, UPI, net banking, digital wallets, and cash on delivery (COD) for eligible orders. All transactions are secured with SSL encryption for your safety.
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Each product page includes detailed dimensions and capacity information. Consider your daily essentials and intended use. Our customer service team is also available to help you choose the perfect size based on your needs.